Refund Policy
Clear, simple, and fast — here's how refunds work.
When You're Eligible for a Refund
- Your approved return has been received and inspected by our team
- Your order was cancelled before it shipped
- An item arrived damaged, defective, or different from what you ordered
- Your prepaid order failed or was double-charged
Refund Timelines
- UPI / Cards / Net Banking / Wallets: 5–7 business days to the original payment method
- Cash on Delivery: refunded to your bank account (share details when requested) or as store credit
Once processed, it may take an additional 2–3 business days for the amount to reflect in your account, depending on your bank.
What's Refunded
The full item price is refunded for approved returns. Original shipping charges are refunded only if the return is due to our error (damaged, defective, or wrong item). Coupon discounts applied at checkout are not refunded separately — you're refunded the amount actually paid.
Checking Your Refund Status
You can check the status of a refund any time from My Orders. If it's been longer than the timelines above, please contact us with your order number.